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We provide a free helpdesk to assist you with any problems you may have using our site. We can also answer general queries about the statistics available on the Nomis site. If you have specific queries about data series or about data not available on Nomis, please contact the appropriate ONS enquiry point as listed below.
Contact the team
Monday to Friday 0900-1700. We aim to respond to all queries within one working day.
- General ONS enquiries
- The main contact point for general enquiries or for questions about data series not listed below
sharedcustomercontactcentre@ons.gov.uk
0345 601 3034 (9am to 4pm Monday to Friday) - BRES/ABI Published Estimates Helpline
- BRES/ABI data queries
BRES@ons.gov.uk
01633 456903 - BRES Safeguarded Access Applications Helpline
- Queries relating to safeguarded access
notice.applications@ons.gov.uk
01633 456903 - Labour Market Statistics Helpline
- Other labour market data including Annual Population Survey, Labour Force Survey and Claimant Count
labour.market@ons.gov.uk - Regional Accounts
- regionalaccounts@ons.gov.uk
01633 456878 - Earnings Helpline (Annual Survey Hours & Earnings)
- earnings@ons.gov.uk
01633 456120 - Census Customer Services
- census.customerservices@ons.gov.uk
01329 444972 - Department for Work and Pensions
- stats-consultation@dwp.gpn.gov.uk
- Workforce Jobs Helpline
- workforce.jobs@ons.gov.uk
01633 456776 - Social Surveys Data Service
- socialsurveys@ons.gov.uk
01633 455678 - UK Business Counts
- IDBRDAS@ons.gov.uk
01633 456902 - Health Analysis and Pandemic Insight Branch
- For marriages and mortality statistics
health.data@ons.gov.uk
01329 444110 - Media enquiries
- media.relations@ons.gov.uk
020 3973 4761